Karl Lagerfeld
Senior Sale Associate
- 001 - Permanent Contract
- Full time
- 40
- 001 - Management / Supervisor
- Westfield London
- 19/07
Position Purpose Support the Store Manager and team by delivering an exceptional customer experience, driving sales performance, sharing in-depth product knowledge, and maintaining brand and store standards. Key Accountabilities Customer Service • Proactively engage, greet, and assist customers, creating a welcoming and luxurious shopping experience. •Listen actively to understand customer needs and provide tailored recommendations. • Demonstrate sales excellence through upselling, cross-selling, and relationship building to achieve individual and store targets. Offer styling advice and share product stories to inspire confident purchasing decisions. •Handle customer complaints and requests professionally, ensuring high service standards are consistently met. Sales • Scan items, process payments, apply promotions, and issue receipts. Manage returns and ensure smooth checkout experiences. • Support with the processing of Marketplace, Omnichannel orders, including picking, packing and processing of orders and returns. Stockroom Support • Maintain product availability and organized stock areas, supporting efficient store operations. • Collaborate with management to ensure smooth stock flow between sales floor and stockroom. Product Knowledge Stay informed about product collections, materials, features, and brand stories. • Educate customers to help them make informed purchasing decisions. • Collect customer feedback to inform product offerings and improve service. Brand Representation •Represent the brand's values, mission, and products consistently. •Communicate brand stories and stay updated on collections and initiatives. •Take ownership of personal development by participating in training and e-learning modules. •Support teammates by sharing product and styling knowledge. • Contribute to a culture of continuous learning and mutual support. Safety & Security • Maintain safety standards in aisles and stockrooms. •Follow and enforce loss prevention policies and minimize inventory shrinkage. • Promote a respectful and safe environment for colleagues and customers. On a final note: This job description covers the main responsibilities, but it is not a complete list of everything you might do. In our stores, everyone pitches in and supports each other to keep things running smoothly day to day.
Karl Lagerfeld
Sale Associate
- 001 - Permanent Contract
- Part time
- 16
- 004 - Sales Assistant
- Westfield London
- 19/07
Position Purpose Support the team by delivering an exceptional customer experience, driving sales performance, sharing in-depth product knowledge, and maintaining brand and store standards. Key Accountabilities Customer Service • Proactively engage, greet, and assist customers, creating a welcoming and luxurious shopping experience. •Listen actively to understand customer needs and provide tailored recommendations. • Demonstrate sales excellence through upselling, cross-selling, and relationship building to achieve individual and store targets. Offer styling advice and share product stories to inspire confident purchasing decisions. •Handle customer complaints and requests professionally, ensuring high service standards are consistently met. Sales • Scan items, process payments, apply promotions, and issue receipts. Manage returns and ensure smooth checkout experiences. • Support with the processing of Marketplace, Omnichannel orders, including picking, packing and processing of orders and returns. Stockroom Support • Maintain product availability and organized stock areas, supporting efficient store operations. • Collaborate with management to ensure smooth stock flow between sales floor and stockroom. Product Knowledge Stay informed about product collections, materials, features, and brand stories. • Educate customers to help them make informed purchasing decisions. • Collect customer feedback to inform product offerings and improve service. Brand Representation •Represent the brand's values, mission, and products consistently. •Communicate brand stories and stay updated on collections and initiatives. •Take ownership of personal development by participating in training and e-learning modules. •Support teammates by sharing product and styling knowledge. • Contribute to a culture of continuous learning and mutual support. Safety & Security • Maintain safety standards in aisles and stockrooms. •Follow and enforce loss prevention policies and minimize inventory shrinkage. • Promote a respectful and safe environment for colleagues and customers. On a final note: This job description covers the main responsibilities, but it is not a complete list of everything you might do. In our stores, everyone pitches in and supports each other to keep things running smoothly day to day.
River Island
People and Service Manager
- 001 - Permanent Contract
- Full time
- 39
- 001 - Management / Supervisor
- Westfield London
- 30/06
As a people and service manager, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the Store Leader to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs.
River Island
Product Manager
- 001 - Permanent Contract
- Full time
- 39
- 001 - Management / Supervisor
- Westfield London
- 30/06
As a Product Manager, you will lead, inspired and empower your store team to delivery an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. Supporting the Store Leader to develop the team and maintain operational standards, and in turn generating outstanding sales, all round KPIs and high performing teams.
Apple
Apple Retail - Seasonal Specialist
- 002 - Temporary Contract
- Part time
- 004 - Sales Assistant
- Westfield London
- 10/07
Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, you build brand loyalty and create owners of Apple products and services. You are dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious – you ask questions to learn about our customer’s needs, customising recommendations to enrich their lives. In this role, you’ll be working on a part-time temporary contract, with availability on evenings and weekends. Minimum qualifications: You should have availability to work a schedule based on business needs that may include nights, weekends and public holiday holidays in the retail store and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
